VP of Operations

12+ years’ experience in hospital revenue cycle management Escalating levels of management experience Proven track record as a team leader with an understanding of management practices Multi-team management experience Demonstrated project management skills and ability to balance multiple projects at once Identification of gaps in process and ability to develop solutions from conception to implementation Strong business acumen with a broad understanding of fundamental business principles Analytical problem-solving skills with impeccable attention to detail Ability to set overall strategy and drive process improvement Excellent oral and written communication skills Strong interpersonal skills with ability to collaborate and build a consensus in a high-pressure environment Experience with EPIC (preferred) Graduate degree (preferred)

Oversee the day-to-day operations of the company. Define and implement operations strategy, structure, and processes. Monitor performance to proactively identify efficiency issues and recommend solutions. Maintain a thorough, up-to-date understanding of all operational processes and functions. Provide consistent and effective operational support across the organization. Partner with HR to develop, update, and enforce company policies in alignment with organizational goals. Lead the identification, hiring, training, and mentorship of the operations management team. Identify and cultivate emerging leaders, providing the guidance and development needed to prepare them for management roles. Deliver regular performance insights and operational reports to the COO and senior leadership to support informed decision-making. Other duties and responsibilities as assigned.