Patient Onboarding Associate- Call Center (part time hours)

Office Admin experience, 1 year required Demonstrates a high level of customer service and interpersonal communication skills Call/Contact center or other high call volume experience, 1 year preferred Proficient with Google Suite Highly detail-oriented Ability to multi-task in a fast-paced work environment High School Diploma or equivalent Must be able to work in the US without restriction Candidates must have reliable, high-speed internet to perform the duties of this remote role. Additionally, a backup internet option is required to ensure uninterrupted connectivity in case of outages. Candidates must reside outside of a 50 mile radius from our Nashville office.

Manage the registration, scheduling, and rescheduling processes for new and existing patients. Ensure accurate record management by obtaining and communicating relevant patient information. Receive, screen, and coordinate telephone calls from healthcare providers. Proactively make outbound calls and send emails to patient leads.