Patient Onboarding Associate- Call Center (part time hours)
United StatesPart-TimeEntry
Salary16 USD per hour
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Job Details
- Languages
- English
- Experience
- 1 year
- Required Skills
- Microsoft ExcelMicrosoft Office SuiteCommunication SkillsCustomer serviceAttention to detailMultitaskingInterpersonal skillsProblem-solving skillsCRM
Requirements
- Office Admin experience, 1 year required
- Demonstrates a high level of customer service and interpersonal communication skills
- Call/Contact center or other high call volume experience, 1 year preferred
- Proficient with Google Suite
- Highly detail-oriented
- Ability to multi-task in a fast-paced work environment
- High School Diploma or equivalent
- Must be able to work in the US without restriction
- Candidates must have reliable, high-speed internet to perform the duties of this remote role.
- Additionally, a backup internet option is required to ensure uninterrupted connectivity in case of outages.
- Candidates must reside outside of a 50 mile radius from our Nashville office.
Responsibilities
- Manage the registration, scheduling, and rescheduling processes for new and existing patients.
- Ensure accurate record management by obtaining and communicating relevant patient information.
- Receive, screen, and coordinate telephone calls from healthcare providers.
- Proactively make outbound calls and send emails to patient leads.
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