IA Operations Executive (Jr/Semi Sr)

Proven experience in Customer Experience, Onboarding, or Technical Support roles Ability to analyze client needs and translate them into technical configurations Experience creating and managing JSONs, and understanding of structured logic flows Familiarity with automation tools like Zapier is a plus Strong organizational skills Team player A strong passion for technology, innovation, and artificial intelligence Excellent verbal and written communication skills

Carry out the onboarding process of new client accounts Conduct kick-off meetings with clients Build and configure AI assistants Collaborate with Sales, Customer Support, and Product teams Maintain clear and consistent communication with clients through WhatsApp Deliver the first version of the AI promptly Monitor and manage onboarding timelines Provide initial training and resources to clients