Jr Product Administrator

1-2 years of experience in SaaS administration, product operations, or technical support Strong ability to learn new software tools and understand system behavior Excellent communication skills in English (written and verbal) Basic analytical skills and comfort working with technical teams Ability to triage issues, manage priorities, and follow structured processes

Configure, administer, and maintain multiple SaaS applications Support onboarding, permissions, operational updates, and client-facing requests Troubleshoot issues, document findings, and escalate to vendors Maintain product documentation and configuration standards Serve as a liaison between vendor systems and internal architecture/product teams Assist with light product analysis as tools integrate with internal systems