Technical Project Manager, Enterprise

5+ years in Enterprise-level project management, technical onboarding, solutions consulting, or implementation roles within a SaaS or technology-driven organization. Demonstrated record of leading large-scale, multi-month implementation or transformation programs involving cross-functional teams and complex workflows. Familiarity with construction accounting systems (preferably experience with NetSuite). Extensive experience coordinating across technical and non-technical stakeholders, driving alignment, and facilitating decisive progress. Strong communication skills with the ability to influence, present, and facilitate at the executive level. Bonus: exposure to APIs, integration workflows, or iPaaS tools (Boomi, MuleSoft, Celigo, Workato).

Own and drive the end-to-end Enterprise implementation program for Kojo’s largest customers. Serve as the customer’s primary program lead and day-to-day point of contact. Translate complex operational requirements into actionable project plans. Coordinate with Kojo’s Solutions Architect, Product, Engineering, and Customer Success teams. Lead customer trainings and enablement sessions. Develop strong relationships with operational and executive stakeholders. Ensure program health is consistently measured and monitored. Identify obstacles proactively and drive resolution. Serve as the customer’s advocate internally. Contribute to scalable implementation playbooks, documentation, and best practices.