5+ years of software engineering experience. 3+ years building applied AI/ML systems, ideally in SaaS or product-led companies. Deep hands-on experience with LLMs, embeddings, agents, prompts, vector stores, and workflow orchestration tools (e.g., n8n). Demonstrated success co-building AI-powered solutions that automate operations or customer experience. Proven ability to work across engineering, product, and commercial teams in fast-moving, ambiguous contexts. Experience running enablement, capability-building, or internal tooling initiatives with strong business alignment. Ability to translate complex technical topics into practical guidance for non-experts.