Identify, shape, and secure new business opportunities. Maximize value from existing client base. Promote maintenance offering and position the business. Develop a pipeline of maintenance opportunities. Engage with current clients to understand needs and recommend upgrades. Work with Installation and Projects teams for smooth transitions to maintenance agreements. Manage the end-to-end bid process for large PPM tenders. Act as the primary point of contact for high-value accounts. Deliver exceptional customer service and build trusted relationships.