Build customer-facing collateral (pitch decks, technical briefs, RFP responses, tenders, feasibility studies, ROI models, case studies). Provide contract support (assemble redlines, track versions, coordinate with Legal and Finance). Manage sales operations (update CRM, maintain content library). Handle customer communication and calls (lead prospect and customer calls, draft emails, schedule meetings). Project-manage long sales cycles (manage timelines, chase internal reviews, surface bottlenecks).