Client Partner, Professional Services, Germany

Posted 7 days agoViewed
Europe, GermanyFull-TimeSoftware
Company:Zinier
Location:Europe, Germany
Languages:German, English
Seniority level:Lead
Skills:
Project ManagementAgileBusiness AnalysisSCRUMAccount ManagementClient relationship managementStakeholder management
Requirements:
Strong command of German Ability to communicate effectively across multilingual customer and technical teams Excellent customer-facing and stakeholder management skills Proven ability to instill confidence with technical audiences Strong experience in digital or IT transformation projects Tech-savvy and solution-oriented Proven ability to manage large, complex enterprise projects Strong communication skills and emotional intelligence Ability to bridge business and technical perspectives Experience in Field Service Management (FSM), Telecom, or Utilities is a plus
Responsibilities:
Serve as the chief customer liaison Solve complex problems and ensure customer success Engage with technical stakeholders to ensure alignment Drive delivery for large enterprise customers Lead discovery sessions Support UAT Manage go-live activities Ensure customers realize full platform value post-launch Orchestrate internal teams (PMs, Dev, SA, and CS) to deliver customer outcomes
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