Account Executive - CX Design

Background in digital experience, CX design, or digital agency work, with hands-on exposure to how digital engagements are planned, designed, and delivered. Experience in presales, delivery, consulting, or a similar role that involved client-facing problem solving and solutioning. Either: Ready to step into your first quota-carrying sales role, or Proven success in a quota-carrying sales role with prior experience in technical solutioning. Ability to solution in real time—helping clients define challenges, clarify scope, and shape engagement approaches. Strong understanding of digital experience methods (research, UX/UI, content, CX, design strategy). Familiarity with the martech landscape and modern digital experience platforms; exposure to tools like Optimizely, personalization technologies, or AI-driven experience solutions is a plus. Excellent communication, storytelling, and consultative selling skills. Demonstrated ability to build trust quickly with clients and internal teams. Strong business acumen and ability to identify opportunities, craft compelling proposals, and drive deals to closure. A proactive, accountable, roll-up-your-sleeves mindset aligned with a fast-moving agency environment. Ability to work remotely and collaborate across time zones; occasional travel to client sites and Indianapolis headquarters. Availability and flexibility to work with global clients across multiple time zones and for occasional travel to client sites and Studio Science headquarters in Indianapolis, Indiana.

Lead the full sales cycle for digital experience and CX design engagements—from discovery through proposal, negotiation, and close. Translate client challenges into clear, experience-led solutions. Build trusted client relationships and act as a strategic advisor on digital experience and customer journey needs. Collaborate with delivery leaders to shape scopes, estimates, and engagement approaches. Partner with cross-functional teams to define solution approaches. Drive pipeline growth through prospecting, qualifying, crafting proposals, running workshops, and delivering capabilities presentations. Lead internal handoffs to ensure smooth transitions from sales to delivery. Identify expansion opportunities within existing accounts. Maintain accurate pipeline reporting and forecasting. Stay current on digital experience and CX trends.