Client Success Manager (CSM)

Posted about 1 month agoViewed

95000 - 105000 USD per year

USAFull-TimeHealthcare

Company:Blueberry Pediatrics

Location:USA

Languages:English

Seniority level:Middle, 5+ years

Experience:5+ years

Skills:

Project ManagementBusiness DevelopmentProduct ManagementProduct OperationsCross-functional Team LeadershipStrategyBusiness OperationsCommunication SkillsNegotiationStakeholder managementAccount ManagementClient relationship managementRelationship management

Requirements:

5+ years in healthcare partnerships Experience working with payers & Medicaid plans is ideal Strong cross functional operator Confident communicator with senior payer leaders Thrives in fast-paced, low-resourced startup environment

Responsibilities:

Lead onboarding and go-live for new Medicaid health plan & employer clients Build and manage implementation timelines, operational workflows, and cross-functional coordination Serve as the primary partner for payer leadership Conduct QBRs to review partnership performance Identify and drive expansion opportunities