Sales Strategy and Operations Manager

Hands-on experience with Salesforce and HubSpot, including pipeline management and sales enablement. Proven ability to analyze sales data, build dashboards (e.g., in AWS QuickSight or Excel), and translate insights into actionable recommendations. Proven track record of streamlining sales workflows, identifying bottlenecks, and implementing scalable processes. Effective people leadership with experience managing analysts. Strong communication skills for aligning with Sales, Marketing, and Finance stakeholders. Passion about the cryptocurrency world and a learning attitude about new crypto-industry trends. Working or at least personally involved with and part of the local crypto community. Believe wholeheartedly in the crypto, cypherpunk, libertarian values of Kraken.

Drive CRM and GTM systems infrastructure, ensuring adoption, data quality, and pipeline accuracy. Automate lead routing, enrichment, and onboarding workflows. Lead day-to-day optimization of institutional GTM workflows. Manage sales reporting, analytics, and planning execution to deliver actionable insights. Support sales enablement and pipeline operations. Work closely with Sales, Marketing, BizOps, Finance, and Product to ensure alignment. Supervise and mentor a team of analysts.