Business Technology Specialist

Level 2+/3 engineering skillset Strong experience with Microsoft cloud technologies, including Entra ID and Intune Experience with Meraki networking (switching, wireless, security appliances) Background in project coordination or technical project implementation in a technical environment High emotional intelligence and a people-first communication approach

Lead technology integration for newly acquired locations (20-30+ annually) Develop and refine a repeatable onboarding and infrastructure standards plan Coordinate implementation activities with internal onsite technician teams Provide Level 2+/3 technical expertise for integrations, migrations, and endpoint management Architect and validate cloud-based solutions within a fully Microsoft environment (Entra ID, Intune) Ensure consistent device experience, security, and best practices across 50+ offices Help shape the long-term technology roadmap aligned with the customer's rapid growth strategy Identify opportunities to streamline processes and maintain strong communication with stakeholders