Business Analyst & Workflow Consultant, Legal Technology

3+ years of experience in consulting, legal operations, or process automation. 4-year undergraduate degree in business, finance, legal studies, MIS, computer science, or similar field. Strong analytical and problem-solving skills related to processes and systems. Ability to communicate complex ideas clearly (verbally and in writing). Experience creating process documentation and workflow diagrams. Comfortable translating business requirements into technical specs or configurations. Proficiency with productivity tools (Excel, PowerPoint, Word, Visio or Lucidchart). Technical aptitude and willingness to learn no-code/low-code platforms. Passion for legal technology, operations, or enterprise workflow automation.

Identify automation opportunities through interviews, research, and process observations. Create process maps, requirements documents, and solution designs for optimized workflows. Troubleshoot conditional logic and data validation for reliable workflow performance. Develop, test, and deploy automated workflows using no-code/low-code platforms. Serve as the voice of the user to ensure efficient end-user experiences. Lead workshops, demos, and live solutioning sessions. Maintain project ownership, monitoring timelines, scope, and budget. Build expertise in legal technology tools and workflow design principles. Collaborate with cross-functional teams including engineers and legal professionals. Stay updated on legal tech trends and identify innovation areas.