Sales - Operations Analyst (NY / Remote)

Bachelor’s degree in finance, business administration, information systems, management, or a related area. Minimum 2 years of prior experience in an administrative, customer service, finance, legal, or sales support role. Highly proficient in Microsoft Office Excel. Experience working with Salesforce CRM. Strong organizational skills, ability to multitask and prioritize. Detail-oriented with strong teamwork and customer service orientation. Excellent verbal and written communication and interpersonal skills.

Draft and tailor contracts to meet client and sales team needs, ensuring compliance. Analyze account information, license parameters, and contract terms for pricing proposals. Validate executed contracts for compliance with internal policies and best practices. Collaborate with Finance, Legal, and Billing on complex contracts. Maintain accurate client data in CRM and other systems. Resolve internal and external client queries promptly.