Account Manager
Company:LatamCent
Location:Latin America, EST, PST
Languages:English
Seniority level:Middle, 3+ years
Experience:3+ years
Skills:
Communication SkillsNegotiationCustomer SuccessSaaSAccount ManagementClient relationship managementRelationship managementSales experienceCRM
Requirements:
3+ years of experience in Account Management, Customer Success, or B2B SaaS sales Proven success hitting revenue or retention targets in a technology environment Strong commercial acumen: skilled at negotiations, renewals, and upselling Excellent communication and relationship-building skills across stakeholder levels Comfortable managing a high volume of accounts with strategic attention Fluent English (C1+); able to lead meetings and write with clarity
Responsibilities:
Own customer relationships post-subscription, including stakeholder engagement and executive alignment Manage renewals, contract changes, cancellations, and upsells across a portfolio of 180+ accounts Understand client goals and position Flxpoint solutions to meet business objectives Identify expansion opportunities using product usage data and support trends Collaborate with Success, Product, and Support teams to ensure delivery of value Track sales metrics: pipeline activity, conversion rates, and expansion revenue
