Account Manager (Global)
Company:AvantStay
Location:Mexico, Brazil, Argentina, EST, CST
Languages:English
Seniority level:Middle, 3+ years
Experience:3+ years
Skills:
Microsoft ExcelCommunication SkillsAnalytical SkillsProblem SolvingNegotiationOrganizational skillsTime ManagementFinancial analysisCustomer SuccessCritical thinkingAccount ManagementReportingCross-functional collaborationRelationship managementSales experienceCRM
Requirements:
3+ years experience in account management, customer success and/or sales. 1-3 years experience in financial analysis, reporting, and decision-making related to financial impact. Prior experience in a client-facing role. Industry experience in vacation rentals, real estate, and/or hospitality (preferred). Strong negotiation and persuasion skills. Exceptional communication skills, both verbal and written. Creative problem-solving abilities. Excellent time management and organizational skills. Experience leading cross-functional collaboration. Strong analytical skills. A proactive mindset.
Responsibilities:
Develop and strengthen relationships with property owners. Analyze and optimize property performance by evaluating financial metrics. Troubleshoot and resolve issues by working closely with internal teams. Identify and promote opportunities for additional services. Collaborate cross-functionally with various teams to identify growth opportunities. Meet and maintain AvantStay standards by achieving key performance metrics. Provide support for your team by assisting with escalated concerns.
