Apply📍 United States
💸 136000.0 - 173000.0 USD per year
🔍 E-commerce
- 7+ years' experience working in ecommerce in the capacity of a data/business analyst
- 5+ years' experience collaborating with cross-functional teams, such as sales, customers success managers, solution engineers & architects, data scientists, product managers, partners and customers
- 2+ years' experience with search relevance and ranking optimization
- Experience with web analytics and A/B testing, ideally in an ecommerce context
- Strong analytic skills working with structured and unstructured datasets
- Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement
- Strong business mindset and the ability to articulate concepts clearly to various stakeholders with both technical and business background
- Analyzing 1st party and 3rd party analytics and A/B test data to make judgements about search & discovery performance including query spectrum coverage (i. e., head vs long-tail), result-set relevance and ranking efficiency
- Working with large customers to improve AI feature adoption, expansion and renewal rates through the application of search performance data assessments
- Tying this performance data to business outcomes and telling a clear and compelling story, tailored to each customer’s maturity level on their search & discovery journey
- Delivering ROI analyses for prospective and existing customers to inform business cases for AI feature adoption, contract renewal decisions and engineering resource allocation
- Analyzing and optimizing core ranking and AI feature configuration
- Identifying and advising customers on the areas where they should focus their efforts to get the most out of Algolia’s AI Search platform
- Developing and sharing thought leadership with fellow colleagues in our Pre-sales and Customer Success teams
SQLBusiness AnalysisData AnalysisCommunication SkillsAnalytical SkillsReportingData visualizationCustomer SuccessA/B testing
Posted 9 days ago
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