Community Manager
57000 - 88000 CAD per year
Company:SOCi
Location:Canada
Languages:English
Seniority level:Entry, 1-3 years
Experience:1-3 years
Skills:
JiraCross-functional Team LeadershipContent creationSEOAgile methodologiesCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMentoringCustomer SuccessAdaptabilityRelationship buildingResearchTraining
Requirements:
1-3 years of experience in community management, customer education, marketing, customer success, or social media management Clear and confident communicator Tech-savvy and comfortable exploring new tools Self-starter with ideas Organized, adaptable, and confident collaborating with teams
Responsibilities:
Roll out and manage SOCi Central Develop community guidelines, onboarding, and engagement programs Facilitate discussions and create engaging content Plan and host community events Gather and share customer feedback
