Community Manager

Posted 13 days agoViewed

57000 - 88000 CAD per year

CanadaFull-TimeSaaS

Company:SOCi

Location:Canada

Languages:English

Seniority level:Entry, 1-3 years

Experience:1-3 years

Skills:

JiraCross-functional Team LeadershipContent creationCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceSEOAgile methodologiesMentoringAdaptabilityRelationship buildingResearchTrainingCustomer Success

Requirements:

1-3 years of experience in community management, customer education, marketing, customer success, or social media management Clear and confident communicator Tech-savvy and comfortable exploring new tools Self-starter with ideas Organized, adaptable, and confident collaborating with teams

Responsibilities:

Roll out and manage SOCi Central Develop community guidelines, onboarding, and engagement programs Facilitate discussions and create engaging content Plan and host community events Gather and share customer feedback