Member Enrollment Specialist
Company:Wellth
Location:United States, PST
Languages:English, Spanish
Seniority level:Entry
Skills:
AndroidiOS DevelopmentCommunication SkillsCustomer serviceInterpersonal skillsEmpathy
Requirements:
Excellent interpersonal skills. Ability to build rapport with prospective members over the phone. Capable of overcoming objections and conveying program benefits. Strong organizational skills for high-volume outbound calls. Ability to simplify information and communicate effectively (verbal + written). High School Diploma or GED. Knowledge of Android and iOS mobile technology. Bilingual in English and Spanish is a plus.
Responsibilities:
Contact prospective members via phone to introduce and explain the Wellth program. Assist prospective members with enrollment and guide them on app usage. Conduct feedback outreaches to gather member insights.
