Assess team needs and pain points and deliver solutions to drive long-term efficiency gains Contribute to user and license management including new user setup/deactivation, roles, profiles, permissions, and sharing rules Daily administration and support including customization of objects, fields, record types, page layouts, and validation rules Management of integrated applications and third-party suppliers (i.e., DocuSign, CongaComposer, Q-Assign, Gong, Five9, and more) Utilize the latest and greatest automation processes (flows, etc.) to help our users accomplish more, faster Document all the incredible customization you have built