Senior Legal Operations Associate

Experience in legal operations, paralegal, legal project management, or similar roles within an in-house legal team, law firm, or legal tech environment Demonstrable ownership of legal operations or enablement projects with measurable impact Strong organizational, project management, and stakeholder coordination skills Experience working with legal tech tools and productivity platforms (Zapier, Notion, Slack, Sigma, GDrive) Strong programming knowledge (e.g. Python or JavaScript, Elixir a plus) Experienced in working with Git, logic control flow, API integrations, and webhook automation. Ability to learn and master Remote's communication application (Slack), contract management system (CLM), documentation sources (Notion, Google Drive, etc.), task management systems (experience with Zendesk is not mandatory but is a plus). Familiarity with legal workflows including contract management, external counsel coordination, and internal knowledge bases Expertise in working with data and metrics reporting A collaborative, proactive, customer-centric, and analytical mindset Comfort with a remote-first, fast-moving, cross-functional work environment Writes and speaks fluent English with excellent communication skills

Own and manage Legal's intake, task assignment, project board, and metrics workflows. Serve as the go-to person for legal work orchestration. Lead the identification and resolution of process bottlenecks in legal service delivery. Design, implement, and maintain scalable workflows for high-volume request types. Track and report legal team KPIs and project progress. Own and continuously improve Legal's internal and external knowledge bases. Partner with legal subject matter experts to ensure guidance, playbooks, and templates are up-to-date. Drive self-service enablement initiatives. Work closely with Legal sub-teams, Product, Operations, Finance, Sales, and Compliance to streamline cross-team processes involving Legal. Support the rollout and adoption of legal tech and automation tools. Manage day-to-day operations of external counsel relationships. Support vendor onboarding and documentation processes. Evaluate opportunities to improve cost-efficiency and service delivery from external legal partners. Own one or more strategic Legal Ops projects. Coordinate with Legal Ops leadership on roadmap planning and quarterly team OKRs. Provide high-quality legal research, light contract review, and vendor assessments as needed. Serve as a resource and mentor to junior team members on tools, templates, and processes. Assisting with limited contract review. Supporting limited vendor review as required. Conducting legal research on a variety of topics. Providing additional legal, advisory, and compliance support as needed.