Proven ability to make outbound calls confidently and consistently Strong communication skills: able to build rapport quickly and ask intelligent questions A consultative mindset – comfortable uncovering needs, wants, concerns, and decision drivers High persistence and follow-up discipline Strong organisational habits and ability to manage a pipeline through a CRM Willingness to learn the technical differences between profiles, glazing options, locking systems, and installation standards Ability to work self-directed, hit activity targets, and maintain momentum throughout the day Professional, clear, and reliable behaviour with clients Competence in email, WhatsApp, and basic digital tools