5+ years in lifecycle marketing, CRM, or product-led growth roles Hands-on CRM/lifecycle execution in platforms like Braze, CleverTap, Customer.io, HubSpot, or Iterable Multi-channel campaign expertise with SMS, WhatsApp, push notifications, and in-app messaging Structured experimentation mindset with A/B testing methodology Funnel analysis and optimization using GA4, Mixpanel, Amplitude, or Looker Cross-functional collaboration with Product, Data/Analytics, Operations, and Sales teams