- Partner with Product, Design and Digital Lending leaders, aligning people strategy with product delivery and team evolution.
- Own the people agenda for Fraud, Workplaces, Impact, and Corporate Communications and Marketing.
- Support organizational design, workforce planning, team transformations, and structural change.
- Develop managers' people-management capability, including performance conversations, hiring, and development.
- Implement approaches to attract, develop, and retain Product, Design, and Analytics talent.
- Work with Centres of Excellence and client groups to turn people data into insight and action.
- Manage employee-relations cases, partnering with the ER Centre of Excellence on complex matters.
- Reinforce M-KOPA's values through performance and development, feedback loops, and team rituals.
Change Management