Solutions Consultant

3+ Years of relevant solutions or sales consulting experience Experience in a retail operation, presales, or implementation consulting role at a SaaS company managing large enterprise customers In-depth understanding of multiple retail enterprise solutions, with an emphasis on POS, OMS, Sales Audit, CRM/Loyalty, Merchandising, Allocation & Replenishment, and Analytics Familiarity with CRM, Marketing Automation, Business Intelligence and Social Media Strong presentation and communication skills Problem-Solving aptitude Collaboration skills Customer Focus

Directly engage with customers individually or as part of the sales team Oversee and advise on the implementation of the customers Upshop platform Demonstrate business operations and technical leadership Act as a trusted advisor to customer executive leadership Extract business requirements from customers and translate them into a well-architected recommendation Develop and provide forward looking guidance and future state roadmaps Leverage known best practices and solutions Decompose future state goals into actionable execution plans Collaborate with Upshop’s product and engineering teams Maintain demo environment scenarios