Partner Account Manager

3-5+ years of experience in partnerships, channel account management, customer success, sales, or a related client-facing role SaaS experience strongly preferred Strong relationship-building and communication skills Highly organized with ability to manage multiple partner accounts and priorities Comfort learning and explaining software products Technical aptitude is a plus Experience with CRM systems (HubSpot, Salesforce, etc.) and partner management tools is helpful Proactive, collaborative mindset with initiative and problem-solving skills Self-motivated and comfortable working in a remote-first environment

Manage ongoing relationships with partner book of business Support execution of partnership strategies Serve as primary point of contact for partners Collaborate with Marketing on co-marketing campaigns Work with Product team on partner feedback and integration improvements Monitor partner performance and deliver reporting Assist with contract renewals and documentation Identify opportunities to deepen partner engagement and drive revenue