Commercial Business Analyst

3-6 years of experience in healthcare analytics, healthcare business analysis, or data science. Bachelor’s degree in a quantitative field (e.g., Statistics, Data Science, Health Informatics) or equivalent practical experience. Experience working with healthcare datasets (e.g., claims, EMR/EHR, digital engagement data). Strong analytical skills and experience with data modeling and performance measurement in a healthcare context. Proficiency in SQL and experience with at least one analytics language (e.g., Python). Experience building reports and dashboards in modern BI tools (e.g., Looker, Tableau, Power BI). Familiarity with CRM and commercial reporting (ideally Salesforce). Demonstrated experience using or enabling LLM-based tools to accelerate analysis, insight generation, or content creation.

Define and maintain KPIs and metrics across the customer and patient lifecycle. Use BI tools (e.g., Snowflake, Looker, Salesforce) to build and maintain internal and external reporting. Work closely with Engineering and Product teams on underlying data models, metric definitions, and data pipelines. Support development of QBRs, executive business reports, and Board materials. Design, launch, and operationalize LLM-enabled workflows and AI-powered assistants. Evaluate emerging LLM/AI capabilities to automate or augment commercial reporting and decision-making. Analyze data to identify trends, leading indicators, and risk signals.