Cleo (US)

Cleo (US) is a company engaged in software development and support services, focusing on hiring skilled professionals like Senior Software Engineers and Support Shift Leads.

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🔥 Senior Data Engineer

Posted 2024-11-14

📍 US

🧭 Full-Time

🔍 Cloud integration technology

5-7+ years of experience in data engineering focusing on AI/ML models.
Hands-on expertise in data transformation and building data pipelines.
Leadership experience in mentoring data engineering teams.
Strong experience with cloud platforms and big data technologies.

Lead the design and build of scalable, reliable, and efficient data pipelines.
Set data infrastructure strategy for data warehouses and lakes.
Hands-on data transformation for AI/ML models.
Build data structures and manage metadata.
Implement data quality controls.
Collaborate with cross-functional teams to meet data requirements.
Optimize ETL processes for AI/ML.
Ensure data pipelines support model training needs.
Define data governance practices.

LeadershipArtificial IntelligenceETLMachine LearningStrategyData engineeringData StructuresMentoring

Posted 2024-11-14

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🔥 Solutions Architect

Posted 2024-11-07

📍 United States

🔍 Cloud integration technology

Bachelor’s degree in computer science, Communications, or related, or equivalent relevant experience.
5+ years in pre-sales or customer-facing technical roles such as support or services.
Experience with cloud or on-premises integration software.
Knowledge of B2B or EDI-based integration.

Function as the technical lead and product expert through the sales cycle.
Conduct discovery sessions directly with prospective and existing clients to gather business and technology requirements.
Demonstrate the value of Cleo solutions through presentations and demonstrations on-site and via Zoom.
Assess, scope, and complete proofs of concept (POCs) to demonstrate the value of Cleo’s solutions in a customer environment.
Respond to technical questions received by RFI/RFPs in an accurate and timely fashion.

Cloud ComputingSoftware ArchitectureAmazon Web ServicesREST APICommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07

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🔥 Integrated Solutions Architect

Posted 2024-11-07

📍 US

🔍 Cloud integration technology

Bachelor's degree preferred.
Strong background in designing integration solutions with expertise in data transformation.
Experience with API-based integration (REST) and various authentication mechanisms.
Knowledge of basic Cloud Computing, preferably AWS.
Experience with common protocols like AS2, SFTP, and FTPS.
Optionally, experience using visual tools such as VISIO.

Collaborating with stakeholders to gather and analyze business requirements related to EDI integration.
Designing integration solutions that meet business requirements while adhering to industry standards.
Integrating EDI and API solutions with existing business systems.
Monitoring and optimizing the performance of EDI transactions.
Ensuring compliance with regulatory requirements for EDI transactions.
Documenting EDI integration processes and providing training and support.

Cloud ComputingResource PlanningCollaborationDocumentationCompliance

Posted 2024-11-07

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🔥 Escalation Manager

Posted 2024-11-07

📍 USA

🔍 Cloud integration technology

Bachelor’s degree preferred.
3+ years managing a technical support team in a cloud environment or comparable industry.

Serve as a point of escalation for customers.
Monitor queues and ensure escalated cases are worked within required SLAs.
Oversee implementation handoffs from Professional Services to Support.
Verify documentation is supplied for escalated issues.
Analyze escalation volumes, communicate actions, and provide feedback for improvements.
Build long-term customer relationships.

Product DevelopmentStrategyCollaborationDocumentation

Posted 2024-11-07

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🔥 Senior Support Engineer I

Posted 2024-10-21

📍 USA

🧭 Full-Time

💸 100000 - 120000 USD per year

🔍 Cloud Integration Technology

Bachelor’s degree preferred.
5+ years of related experience within a software company or comparable industry.
3+ years’ experience with EDI X12 and EDIFACT document knowledge.
3+ years of experience in EDI data transformation tools such as Sterling, Boomi, etc.
Advanced communication protocol knowledge (HTTP, SMTP, FTP, SSHFTP).
Strong working knowledge/understanding of API technology and processes.

Deliver accurate, detailed solutions to advanced technical support issues escalated from Cleo’s internal support teams or customers.
Provide in-depth technical solutions for Cleo Cloud software and its various adapters, boosters, and connectors.
Analyze logs and pertinent system data to properly diagnose technical issues.
Escalate software bugs or product enhancements to internal Engineering/Product teams.
Provide verbal and written technical solutions to customers while communicating status to internal/external stakeholders.
Conduct and join customer calls to provide technical details and explanations as needed.

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-10-21

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🔥 Senior Implementation Engineer

Posted 2024-10-21

📍 US

🧭 Full-Time

🔍 Cloud integration technology

Bachelor’s degree in Computer Science, Information Technology, or related field.
Minimum of 5 years experience in EDI implementation and integration.
Proficiency in programming languages such as Java, Python, or C#.
Strong understanding of database systems (SQL, Oracle) and data transformation techniques.
Excellent problem-solving skills and attention to detail.
Exceptional communication and interpersonal abilities.
Relevant certifications in EDI technologies, such as Certified EDI Professional, will be a plus.

Lead end-to-end implementation of EDI solutions for clients, ensuring compliance with industry standards.
Collaborate with cross-functional teams for requirements gathering and EDI workflow design.
Act as the primary technical point of contact for clients.
Investigate and resolve complex EDI-related issues.
Develop comprehensive documentation and conduct training sessions.
Perform testing to validate data integrity and system compatibility.

PythonSQLJavaOracleC#CollaborationProblem Solving

Posted 2024-10-21

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Cleo (US)

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