5-7+ years of B2B SaaS sales experience Experience in SPIN selling methodology Proven record of exceeding quotas in long sales cycle environments Experience selling into contact centers, collections, or BPO strongly preferred High emotional and intellectual intelligence (EQ/IQ) Exceptional presentation and storytelling skills Tenacity and follow through Experience navigating complex sales with security reviews, legal review, and IT diligence Previous startup or early-stage growth experience a plus