B2B SaaS Product Manager

4+ years of enterprise/commercial product management experience in SaaS and B2B software Experience in subscription-based business models Strong background in customer research, product discovery, and problem validation Proven ability in managing competing priorities and driving execution Experience in an Agile/Scrum development environment with backlog management tools like Jira and Confluence Ability to engage in technical discussions with engineering and UX discussions with designers Strong understanding of business metrics, analytics, and reporting tools

Serve as the voice of the customer Research, prototype, and validate solutions with UX designers Lead customer communications for product enhancements Conduct customer interviews, usability tests, and data analysis Monitor customer usage data and support tickets Act as a point of contact for internal teams on product matters Leverage KPIs to track product feature success Work with data analysts to gather insights Drive data-informed product improvements Refine feature specifications with engineering teams Collaborate with marketing and customer success teams Present feature updates to internal stakeholders Serve as a subject matter expert for internal teams Liaise between technical and non-technical teams