Business Development Operations Specialist

1+ year of experience preferred in operations, support, sales operations, revenue operations, or similar fields Experience with ZenDesk Experience with JustCall Experience with Keap / CRM Experience with Stripe Experience with Google Sheets Experience with Slack Strong organizational skills with excellent attention to detail Ability to manage multiple workflows at once and prioritize effectively Clear, timely, professional communication—written and verbal High personal reliability and ownership mentality Comfortable operating in a fully remote, fast-paced, high-accountability environment

Manage customer support workflows across ZenDesk and JustCall Coordinate operational activities tied to revenue and client experience via Stripe Maintain accurate CRM records in Keap Support business development and sales operations Track and document receivables activity Organize post-event operational follow-through Assist with internal operations requests Maintain structured documentation and organized digital records across Google Sheets and Slack