Principal Sales Engineer

7+ years in a customer-facing technical role (e.g., Solutions Engineer, Sales Engineer, or Technical Account Manager), preferably in cybersecurity or SaaS Deep understanding of email security technologies (e.g., SPF, DKIM, DMARC, phishing protection, secure email gateways, DNS) and modern threat landscapes Exceptional communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences Proven track record of working collaboratively with Sales, Product, and Customer Success teams Experience engaging with enterprise customers, including conducting POCs and managing complex security evaluations Passion for customer advocacy and an instinct for identifying opportunities to create value across the customer lifecycle Bachelor's degree in Computer Science, Information Security, or a related technical field (or equivalent experience)

Serve as a primary technical resource supporting new logo, expansion and renewal sales cycles Conduct tailored product demos, domain analyses, and technical deep-dives Collaborate closely with Account Management and Product to relay customer feedback and advocate for features and enhancements Develop and deliver technical documentation content Contribute to industry events, webinars, and public-facing thought leadership Act as a subject matter expert (SME) on DMARC and other authentication technologies, threat trends, and integration strategies Serve as a key company contact for security-related inquiries, including completing security questionnaires