Expel

Expel is a security operations provider that offers managed detection and response, remediation, phishing support, and threat hunting.

501-1000 employees
Founded 2016
$31M series e
SaaS
Private Company

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions8

Location: RemoteFull-TimeCybersecurityPosted
  • Manage the TSE team, including hiring, coaching, and career development.
  • Ensure team maintains service level objectives (SLOs) and handle complex technical escalations.
  • Redesign support architecture to eliminate repetitive, low-value work.
  • Deploy AI and automation tools to enhance team efficiency and effectiveness.
  • Analyze support data to identify recurring issues and push upstream fixes to Engineering and Product teams.
  • Define key performance metrics to drive operational decision-making.
Artificial IntelligenceCybersecurityPeople Management
Showing 1 of 8 positions

About Expel

Expel pioneer security operations with a unique blend of human expertise and advanced AI. Your work helps secure Fortune 500 enterprises, detecting and remediating threats across cloud, endpoint, and network environments. They offer Managed Detection and Response (MDR), threat hunting, and phishing support, empowering security teams to focus on strategic priorities. This approach ensures unparalleled transparency and rapid resolution for complex cyber incidents.

How We Work

Expel fosters a people-first, remote-first culture that prioritizes your well-being. They believe in giving you autonomy, allowing you to shape your work and contribute meaningfully. Decisions happen collaboratively, with open communication across teams. You will find an environment where integrity and continuous improvement are deeply valued.

  • Remote-first culture with work location flexibility within the U.S.
  • Unlimited PTO, with leadership actively modeling and encouraging its use
  • Employee Resource Groups (ERGs) fostering diversity and inclusion
  • Emphasis on transparency and doing right by both customers and employees
  • Focus on collaboration, continuous learning, and thoughtful problem-solving

Engineering at Expel

You will build advanced security solutions, leveraging machine learning, generative AI, and LLMs to protect customers. They solve complex problems using unique datasets at the intersection of AI and real-world security operations. Their technical approach emphasizes responsible AI practices, ensuring fairness, explainability, and safety in production systems. You will deploy and scale ML solutions across AWS and GCP.

  • Build and scale ML solutions in AWS and/or GCP using Python
  • Craft generative AI and LLM frameworks like LangChain and LlamaIndex
  • Develop RAG pipelines, prompt engineering, and LLM evaluation
  • Engage with MLOps platforms (Vertex AI, SageMaker) and vector databases (Pinecone, Weaviate)
  • Implement solid software engineering practices: Git, CI/CD, code review

Why Join Us

  • Shape the future of cybersecurity with cutting-edge AI and ML technologies.
  • Work in a remote-first environment that values your autonomy and work-life balance.
  • Collaborate with talented peers who are genuinely invested in building impactful solutions.
  • Drive real outcomes and see your work directly protect major enterprises.
  • Receive strong support for professional growth and continuous learning.

Benefits & Perks

  • Unlimited PTO that leadership models and encourages
  • Up to 24 weeks of parental leave, with the first 12 weeks paid
  • Excellent health benefits, including medical, dental, and vision
  • 401(k) plan with a 100% match up to the first 3% of contributions
  • Conference benefit for professional development and continuous learning

Tech Stack

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