Commercial Manager
Company:Clickatell
Location:South Africa
Languages:English
Seniority level:Manager, 8 years
Experience:8 years
Skills:
LeadershipProject ManagementBusiness DevelopmentBusiness IntelligenceData AnalysisProduct ManagementGoogle AnalyticsJiraStrategyBusiness OperationsStrategic ManagementCommunication SkillsCollaborationProblem SolvingNegotiationOrganizational skillsWritten communicationStakeholder managementCustomer SuccessRelationship buildingAccount ManagementTeamworkCross-functional collaborationRelationship managementSales experienceCRM
Requirements:
Proven experience to create and execute tailored account plans. Proven experience to work cross functionally as part of a solution team. Relevant Degree or 8 years of relevant job experience. Proven business acumen with experience in Senior Manager stakeholder engagement. A track record for consistently exceeding revenue goals. Industry and shared business challenges knowledge along with analytic solutions knowledge. Experience and knowledge of messaging and/or payment products and industry. Extensive network of decision makers in the industry. Proficiency in CRM systems and account planning tools. Excellent written and verbal communication skills. Excellent process/organization skills, strong creative orientation. Strong Interpersonal skills with the ability to work with multi-dimensional teams. Strong business/commercial acumen or instinct with technical capacity. Problem solving skills, logical thinker and analytical abilities. Ability to understand and deliver forecasting principles.
Responsibilities:
Manage existing clients and revenue. Develop and maintain strong customer relationships. Drive value to customers by identifying problems and offering solutions. Develop in-depth customer portfolios. Drive contract renewals and manage account health for high retention rates. Partner with Service Delivery and Customer Success teams. Forecast customer revenue on a monthly basis. Cross-sell to existing clients.
