Insure Connect Services

Insure Connect is an independent organisation with over 25 years of insurance administration and outsourced experience working with insurance companies, brokers, and underwriting managers to supply insurance-qualified staff in preference to delivering those services in-house.

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🧭 Full-Time

πŸ” Insurance

  • 3+ years' experience in Commercial Underwriting
  • Willing to work a 14h00pm - 10h30pm shift
  • Matric or equivalent. Degree or Diploma advantageous
  • Based in Cape Town, Port Elizabeth or Johannesburg, South Africa.
  • Dedicated home office setup, including a reliable internet connection and a quiet, professional environment for remote work.
  • English proficiency, presentability and confidence. You will be required to submit a video recording.
  • Reduce cancellations and achieve retention targets.
  • Maintain accurate, timely, and professional communication with all stakeholders.
  • Adhere to company quality standards and regulatory requirements.
  • Analyze client portfolios, request and assess quotes, and raise premiums as required.
  • Ensure all relevant documents are filed electronically and physically.
  • Manage cancellations, ensuring they are processed in line with retention strategies.
  • Raise invoices and request refunds from line managers, filing the appropriate documents electronically and physically.
  • Maintain proactive and timely communication with clients and account executives regarding portfolio movements.
  • Meet and exceed productivity targets, contributing to team success and performance improvements.
  • Share insights and knowledge with the team to improve overall performance.
Posted 1 day ago
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πŸ“ South Africa, United Kingdom, Australia

🧭 Full-Time

πŸ” Insurance & Brokering

  • Proven experience in one or more of the above roles
  • Industry-specific qualifications or certifications (where applicable)
  • Excellent communication and interpersonal skills
  • Strong attention to detail and a proactive attitude
  • Ability to work independently and as part of a team
  • Assessing and pricing risk, managing client portfolios, reviewing insurance policies
  • Handling claims, liaising with clients and insurance adjusters, and ensuring timely resolution of claims.
  • Assisting financial planners with research, compliance, and document preparation.
  • Providing administrative support, handling policy renewals, client communications, and maintaining client files.
  • Advising clients on long-term insurance policies and helping manage these policies over time.

AccountingComplianceClient relationship managementBudgetingData entrySales experienceRisk ManagementFinancial analysis

Posted about 1 month ago
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πŸ“ South Africa

🧭 Full-Time

πŸ” Insurance Claims

  • Matric or equivalent
  • Minimum of 3 years’ claims experience in Personal Lines and Commercial
  • Reduce claims expenses and manage claims processes
  • Communicate with clients and stakeholders
  • Uphold quality standards and comply with regulations
  • Assess claims validity and manage administrative processes
  • Act as intermediary between insurers and clients

Financial ManagementCommunication SkillsAnalytical SkillsProblem SolvingAttention to detailComplianceClient relationship management

Posted about 1 month ago
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πŸ“ South Africa

🧭 Full-Time

πŸ” Insurance

  • Matric or equivalent
  • Proven experience in claims support with a strong understanding of claims management, ideally in both Personal and Commercial Lines.
  • Based in Cape Town or Johannesburg, South Africa with occasional in-person connections.
  • Minimize claims and associated expenses.
  • Deliver precise, timely, and professional communication with all stakeholders.
  • Uphold company quality standards and comply with regulatory frameworks across all claims processes.
  • Oversee claims administration, from receiving claims notifications to ensuring adherence to procedures and timely resolution.
  • Assess claims validity, estimate values, and manage within mandate limits.
  • Forward claims exceeding mandate to insurers and obtain quotes for required services.
  • Ensure timely approval and payment of claims costs in line with coverage.
  • Serve as the intermediary between insurers and clients, ensuring clear communication and timely updates.
  • Manage recovery processes and follow up on claims progress.
  • Adhere to company mandates and participate in special projects.
  • Contribute to continuous performance improvements and share insights with the team.
  • Maintain accurate records of all activities and report any suspected fraud or misrepresentation.

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceAccountingComplianceNegotiation skillsReportingClient relationship managementData entryRisk ManagementFinancial analysisData management

Posted about 1 month ago
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πŸ“ South Africa

🧭 Full-Time

πŸ” Insurance

  • Matric or equivalent.
  • 3-5 years in a client services environment.
  • 3-5 years as a Commercial Lines Underwriter.
  • Reduce cancellations and achieve retention targets.
  • Maintain communication with stakeholders.
  • Adhere to company quality standards.
  • Analyze client portfolios and manage documentation.

Attention to detailComplianceClient relationship managementRelationship managementRisk ManagementFinancial analysis

Posted about 1 month ago
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πŸ“ South Africa

🧭 Full-Time

πŸ” Insurance

  • A stable fibre internet connection with a backup solution for loadshedding.
  • Availability to work between 04:00 – 12:30 (AUS market time).
  • Based in Cape Town or Johannesburg, South Africa with occasional in-person connections.
  • Proactively minimize cancellations and achieve retention targets.
  • Contribute to reducing overall expenses while ensuring operational efficiency.
  • Engage with stakeholders, ensuring all communications are accurate, timely, and professional.
  • Foster strong relationships with clients, brokers, and internal teams to contribute to client satisfaction and business growth.
  • Uphold high-quality standards across all processes, including general inquiries, new business, renewals, and re-brokes.
  • Analyze client portfolios, assess and request quotes from insurers, and provide clients with necessary documents and information.
  • Maintain accurate records by filing documents electronically and physically, ensuring compliance with company standards.
  • Follow retention processes and manage cancellations in the system with accuracy.

Communication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingComplianceMicrosoft Office SuiteMS OfficeClient relationship managementData entryRisk ManagementFinancial analysis

Posted about 1 month ago
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