ApplyRemote Commercial Underwriter (AUS)
Posted about 1 month agoViewed
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📍 Location: South Africa, AUS market time
🔍 Industry: Insurance
🏢 Company: Insure Connect Services
🪄 Skills: Communication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingComplianceMicrosoft Office SuiteMS OfficeClient relationship managementData entryRisk ManagementFinancial analysis
Requirements:
- A stable fibre internet connection with a backup solution for loadshedding.
- Availability to work between 04:00 – 12:30 (AUS market time).
- Based in Cape Town or Johannesburg, South Africa with occasional in-person connections.
Responsibilities:
- Proactively minimize cancellations and achieve retention targets.
- Contribute to reducing overall expenses while ensuring operational efficiency.
- Engage with stakeholders, ensuring all communications are accurate, timely, and professional.
- Foster strong relationships with clients, brokers, and internal teams to contribute to client satisfaction and business growth.
- Uphold high-quality standards across all processes, including general inquiries, new business, renewals, and re-brokes.
- Analyze client portfolios, assess and request quotes from insurers, and provide clients with necessary documents and information.
- Maintain accurate records by filing documents electronically and physically, ensuring compliance with company standards.
- Follow retention processes and manage cancellations in the system with accuracy.
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