Commercial Underwriter
Company:Insure Connect Services
Location:South Africa
Languages:English
Seniority level:Middle, 3+ years
Experience:3+ years
Skills:
Microsoft OfficeCommunication SkillsAnalytical SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationComplianceFinancial analysisEnglish communicationProblem-solving skillsVerbal communicationClient relationship managementRisk Management
Requirements:
Matric or equivalent. Degree or Diploma advantageous 3+ years' experience in Commercial Underwriting Willing to time shift for international brokers Based in Cape Town, Port Elizabeth or Johannesburg, South Africa. Candidates must have a dedicated home office setup, including a reliable internet connection and a quiet, professional environment for remote work. English proficiency, presentability and confidence. You will be required to submit a video recording.
Responsibilities:
Proactively reduce cancellations and achieve retention targets. Maintain accurate, timely, and professional communication with all stakeholders (clients, brokers, account executives, insurers). Adhere to company quality standards and regulatory requirements across various processes including new business, renewals, and endorsements. Analyze client portfolios, request and assess quotes, provide necessary information to clients, and raise premiums as required. Ensure all relevant documents are filed electronically and physically for accurate record-keeping. Manage cancellations, ensuring they are processed in line with retention strategies. Raise invoices and request refunds from line managers, filing the appropriate documents electronically and physically. Maintain proactive and timely communication with clients and account executives regarding portfolio movements. Meet and exceed productivity targets, contributing to team success and performance improvements. Embody the ICS Way and demonstrate a commitment to continuous self-development. Share insights and knowledge with the team to improve overall performance.
