Service Delivery Coordinator

Proactive and organized approach to work Clear communication skills Confidence using Microsoft Office tools (Outlook, PowerPoint, Excel, Word) Familiarity with tools like Jira, Confluence, or Power BI is a plus Ability to follow processes accurately while identifying areas for improvement Interest in exploring how automation and AI can streamline processes

Own and complete assigned operational tasks that support SDMs globally Use internal tools like Jira, Confluence, Power BI and Excel to maintain data accuracy and workflows Collaborate with the wider Enablement Team on improvement initiatives and delivery cycles Communicate effectively with stakeholders to provide updates, request information, or clarify task requirements Identify opportunities to improve consistency, reduce manual work, and enhance visibility in day-to-day operations