Associate Solution Consultant - International (Remote)

Software implementation experience (less than 3 years). Solutions delivery through platform configuration, not custom development. Ability to think strategically to ensure solution supports business goals. Ability to work independently, problem-solve, and improvise. Perform consistently under pressure. Great communication skills, both written and verbal. Team player. Experience implementing SaaS platforms for Enterprise level clients (preferred). Proven success in creating efficiencies through process design (preferred). Proven track record in delivering innovative and creative solutions (preferred). Experience with HTML, CSS, SQL, JSON (preferred).

Become an expert in the RainFocus platform. Train client administrators on RainFocus tools and processes. Configure the RainFocus platform. Work with clients to identify business requirements. Facilitate holistic system configuration. Identify and mitigate risks to achieve implementation success. Follow best practices for implementing RainFocus products. Consult with clients on new ideas and best practices. Document requirements, solution designs, and testing plans. Provide regular updates on milestones and tasks to project managers. Engage in regular touchpoints with internal and client teams. Communicate issues and risks to project managers and leadership. Balance priorities across multiple assignments. Thoroughly track tasks and complete all assignments on time. Contribute to implementation tools, processes, and templates.