Senior Technical Account Manager
120000 - 155000 USD per year
Company:Matik
Location:United States
Languages:English
Seniority level:Senior, 4+ years
Experience:4+ years
Skills:
SQLData AnalysisAnalytical SkillsAccount ManagementClient relationship managementRelationship managementCustomer Success
Requirements:
4+ years of analytical experience 4+ years in a customer-facing role Strong written and verbal communication skills Collaborative and results-driven Proven experience forging positive relationships with Sales teams Collaborative experience within SaaS customer success or professional services Experience with Salesforce.com platform, Mode, Looker, Tableau OR intermediate to advanced SQL skills
Responsibilities:
Own a set of accounts, providing implementation and building value. Provide customer feedback to Product and Engineering teams. Drive product adoption through check-ins and business reviews. Collaborate with Relationship Managers for expansion and renewals. Monitor usage data and recommend best practices.
