Software Engineer II- Amazon Connect Deployment

2-4 years of experience. Experience with telephony systems infrastructure modernization programs. Two years of experience with Amazon Connect environment. Experience with Typescript/JavaScript. Experience with AWS Connect, AWS Lex, AWS Lambda. Experience with cloud deployment to AWS. Up to four years work experience designing, developing, configuring, deploying, and testing software and applications. Experience working in Agile Scrum and traditional Agile sprint work schedules. Bachelor's degree in Computer Science or related field is preferred. Excellent problem-solving and communication skills. Ability to work collaboratively in a fast-paced environment with minimal supervision.

Design, develop, configure, deploy, and test customer contact pipelines within Amazon Connect. Transform legacy business communications and data collection using AWS Connect and Lex. Support existing systems during the transition period. Collaborate with clients and stakeholders to understand business requirements and design technical solutions. Work closely with data analysts, business analysts, and system architects.