OpenLoop

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📍 United States

🧭 Full-Time

💸 75000.0 - 90000.0 USD per year

🔍 Telehealth

  • Bachelor’s degree in Business, Computer Science, or related field.
  • 3+ years of experience in technical account management, customer success, or similar roles in a B2B environment.
  • Strong technical background with the ability to understand and communicate complex concepts.
  • Excellent communication and interpersonal skills.
  • Problem-solving mindset with a proactive approach to client needs.
  • Experience with CRM software and customer success tools.
  • Ability to work independently and manage multiple accounts simultaneously.
  • Serve as the primary contact for assigned clients, ensuring satisfaction with OpenLoop’s solutions.
  • Provide expert-level technical support, troubleshooting complex product issues.
  • Guide new clients through the onboarding process with the implementation team.
  • Address post-launch issues and coordinate product enhancements with internal teams.
  • Conduct training sessions and offer ongoing education as required.
  • Develop deep knowledge of products and services, proactively offering tailored solutions.
  • Monitor client satisfaction and identify opportunities for improvement and growth.
  • Act as the client's voice internally, providing feedback to enhance offerings.

Data AnalysisProblem SolvingClient relationship managementTechnical supportCRM

Posted 19 days ago
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🔥 Head of Revenue Operations
Posted about 1 month ago

📍 Minnesota, Iowa

🧭 Full-Time

💸 140000.0 - 155000.0 USD per year

🔍 SaaS or technology

  • 8+ years of experience in revenue operations, sales operations, or marketing operations in a high-growth B2B environment, preferably in SaaS or technology.
  • Strong expertise in sales methodology development and deal desk management.
  • Experience in driving marketing lead flow and demand generation.
  • Demonstrable ability to leverage data insights for decision-making.
  • Hands-on experience with Salesforce, Zoho, HubSpot, and other CRM tools.
  • Proven ability to analyze and improve processes related to CRM and sales.
  • Strong analytical mindset with exceptional communication skills.
  • Experience in a Chief of Staff role or similar position.
  • Optimize the marketing lead flow and align it with sales for efficient handoff.
  • Develop and refine Ideal Customer Profile (ICP) maps for targeted demand generation.
  • Build data analytics frameworks to inform strategic decisions.
  • Implement scalable sales methodology and optimize sales processes.
  • Lead a revenue enablement strategy for sales and customer teams.
  • Oversee the deal desk for timely quote and contract approvals.
  • Improve RevOps processes using automation and CRM systems.
  • Act as a strategic advisor to the Chief Commercial Officer.

Data AnalysisSalesforceCross-functional Team LeadershipLead GenerationData analytics

Posted about 1 month ago
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🔥 Channel Partnerships Manager
Posted about 2 months ago

📍 United States

🧭 Full-Time

🔍 Healthcare technology

  • Bachelor’s degree in Business, Healthcare Administration, Marketing, or a related field preferred.
  • 5+ years in channel management, business development, or sales, focused on self-insured employers, brokers, or benefits consulting.
  • In-depth understanding of the self-funded insurance market and healthcare cost containment strategies.
  • Established relationships with brokers, TPAs, and large self-insured employers.
  • Demonstrated success in driving revenue through partnerships.
  • Familiarity with CRM systems (Salesforce, Zoho, Hubspot) and sales management tools.
  • Excellent communication skills with the ability to influence stakeholders.
  • Experience with healthcare analytics or tele-health solutions.
  • Familiarity with regulatory considerations in self-funded insurance.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Identify, recruit, and nurture relationships with brokers, benefits consultants, and self-insured employers.
  • Leverage existing networks to establish strong partnerships quickly, focusing on high-potential opportunities.
  • Collaborate with partners to drive joint sales efforts, ensuring alignment with our go-to-market strategy.
  • Develop and implement business plans with partners to achieve revenue and growth targets.
  • Provide training, resources, and support to partners for effective positioning and selling of solutions.
  • Act as the primary liaison for partner needs, ensuring seamless communication and issue resolution.
  • Stay informed about trends in self-funded insurance, benefits design, and healthcare cost management.
  • Monitor partner performance against established KPIs and conduct regular business reviews.

Business DevelopmentRelationship managementSales experienceCRM

Posted about 2 months ago
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