Implementation Consultant, Integrations

Posted about 1 month agoViewed
United StatesFull-TimeHealthcare Workforce Management
Company:QGenda
Location:United States
Languages:English
Seniority level:Middle, 3+ years
Experience:3+ years
Skills:
Project ManagementSQLBusiness AnalysisSalesforceAPI testingCI/CDRESTful APIsTroubleshootingCustomer SuccessSaaS
Requirements:
Bachelor's degree. Excellent verbal, written and interpersonal communication skills. Minimum 3 years experience at QGenda or a related field/function. Advanced level proficiency on technical integration theory: sync methodologies, connectivity options, and business logic. Experience utilizing Salesforce, or similar CRM software. Proficiency in Google GSuite Products (Documents, Sheets, Slides). Ability to work in a team environment.
Responsibilities:
Implement integrations between QGenda and customer's other products. Configure integration per customer requirements. Collaborate with customer and third-party software team to validate integration. Document customer integration requirements and configuration. Troubleshoot integration related issues and identify defects. Serve as escalation point for urgent customer integration issues outside of business hours.
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