Senior Email Retention Manager

5+ years of experience in email marketing or customer retention Experience in the e-commerce or consumer goods industry Bachelor’s degree in Marketing, Business, or a related field Strong proficiency in email marketing platforms (e.g., Klaviyo, Mailchimp) Strong proficiency in customer relationship management (CRM) tools Demonstrated ability to drive results through effective email segmentation, A/B testing, and campaign optimization Strong proficiency in data analysis and performance metrics Demonstrated ability to collaborate across teams and manage multiple projects simultaneously

Develop and execute targeted email marketing strategies Enhance customer retention through personalized content and campaigns Collaborate cross-functionally with Marketing, BI, Design, and Operation teams Maximize customer lifetime value