Italian Speaking Remote Support Specialist Work In Greece - Paid Relocation

Posted about 2 months agoViewed
GreeceFull-TimeCustomer Support
Company:Mercier Consultancy
Location:Greece
Languages:Italian, English
Seniority level:Entry, Preferred experience in customer service or technical support
Experience:Preferred experience in customer service or technical support
Skills:
Problem SolvingAttention to detailTechnical supportCRMCustomer support
Requirements:
Fluency in Italian and English, both spoken and written Strong ability to communicate effectively and deliver customer satisfaction Experience in customer service or technical support is preferred Excellent problem-solving skills and attention to detail Motivated self-starter capable of working independently Desire to experience living and working in Greece Familiarity with customer support software and tools is a plus
Responsibilities:
Offer remote support to Italian-speaking clients via phone, email, and chat Diagnose and troubleshoot technical issues, ensuring timely resolutions Maintain detailed documentation of client interactions and support cases in our CRM Educate clients on product features to enhance their understanding and usage Collaborate with the team to handle complex queries and share knowledge Gather and analyze client feedback to drive service improvements Participate in training programs to stay current with product developments and best practices
Similar Jobs:
Posted 2 days ago
UK/EuropeFull-TimeSaaS B2B
Customer Support Analyst
Company:Sona
Posted 3 days ago
WorldwideFull-TimeAI Support
AI Agent Support Experience Manager
Company:Super.com
Posted 3 days ago
Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, United Kingdom, South AfricaFull-TimeE-commerce
Customer Support & Sales Agent | E-commerce | Remote