Implementation Director

Experience in a client-facing senior project management, consulting or operations role (or equivalent) within healthcare technology implementations Experience working with large hospital systems and/or payers required Patient Access and/or Revenue Cycle Management and/or EHR implementation expertise required Able to prioritize effectively across complex, interdependent workstreams to achieve deadlines Exceptional communications skills Demonstrated collaborative, consultative approach to building lifelong relationships with client executive leaders Creative and resilient problem-solver Strong analytical skills a plus Intellectual curiosity

Accountable for the overall success of Cedar implementation for Cedar’s large, strategic clients Lead all aspects of development and execution of implementation project plans to ensure on time, on budget, quality delivery Act as a strategic thought partner/senior liaison between Delivery, go-to-market and product teams Work autonomously and creatively in navigating and overcoming obstacles Form strong and productive working relationships with client counterparts at all levels Build exceptional partnerships with Cedar Solution Design Leads, Client Growth Leads, Implementation Managers, Solution Architects, and Solution Engineers Coach and mentor Cedar Implementation Managers Actively build and refine tools and processes to improve Cedar implementations Create strong feedback loops and serve as the voice of the customer to internal stakeholders