Director, CS Enterprise Expansion (Account Management)

10+ years of experience in enterprise sales, account management, or business development. At least 5 years in a people leadership role. Proven success in exceeding a multi-million-dollar annual expansion quota within healthcare or life sciences. Strong knowledge of payer, provider, and life sciences market trends, decision-making structures, and business models. Exceptional executive presence, with the ability to influence C-suite leaders. Demonstrated ability to develop and execute strategies for selling new products, solutions, or use cases into enterprise accounts. Track record of building and scaling teams that deliver repeatable, predictable results. Data-driven approach to forecasting, pipeline management, and performance measurement. Entrepreneurial mindset with the ability to thrive in a high-growth, fast-changing environment.

Own and deliver against a multi-million dollar expansion quota for net revenue growth from existing enterprise accounts. Lead, coach, and scale the Enterprise Expansion team. Build and execute strategic account plans for top payer, provider, and life sciences clients. Develop and own the strategy for selling new use cases into enterprise accounts. Engage directly with executive stakeholders at customers to shape long-term partnerships. Collaborate with Sales, Services, Product, and Marketing. Report regularly to executive leadership on expansion pipeline, forecast, and market feedback. Develop scalable playbooks, frameworks, and best practices for enterprise expansion. Represent the company at industry events, conferences, and customer forums.