Technical Account Manager
100000 - 120000 USD per year
Company:Toma
Location:US
Languages:English
Seniority level:Middle, 2-5 years
Experience:2-5 years
Skills:
Project ManagementProject CoordinationCommunication SkillsProblem SolvingAttention to detailOrganizational skillsCustomer SuccessRelationship buildingAccount ManagementCRM
Requirements:
2-5 years of experience in account management or implementation at a fast-paced company Highly organized and detail-oriented Clear and consistent communication skills Takes full ownership of outcomes and follows through Focuses on creating great customer experiences Thrives in fast-moving environments and stays composed under pressure
Responsibilities:
Own the onboarding process end to end for new accounts Serve as the main point of contact for customers during implementation Coordinate across internal teams to remove blockers quickly Ensure configurations are accurate, tested, and live without issues Maintain clean, detailed records in HubSpot and internal systems Monitor timelines, flag risks early, and ensure accountability across teams Maintain active relationships with customers after go-live to ensure continued success
