Senior Field Quality Manager

10+ years of experience in Field Management, Logistics, or Data Analytics Bachelor’s degree or equivalent experience in relevant field Proficiency with Microsoft Office Suite Ability to travel up to 75% Ability to obtain and maintain Public Trust clearance Extensive experience supervising regionally based equipment maintenance operations (Preferred)

Serve as a liaison between field teams, customer representatives, and stakeholders. Lead and mentor a geographically dispersed team of Field Quality Managers. Ensure compliance with contract and quality requirements through documentation reviews and field audits. Act as a strategic liaison between field leadership, customer executives, and subcontractor partners. Drive continuous improvement, enhance efficiency, and promote a culture of quality and safety. Support field support staff with ticket management, customer communication, and issue escalation. Oversee field work for preventive and corrective maintenance. Gather and review data to identify potential problems or trends and prepare reports. Provide executive oversight and strategic guidance to field operations. Foster a continuous improvement mindset across the organization. Drive a culture of compliance and excellence. Lead field support operations to meet and exceed program performance metrics. Serve as a senior escalation point for complex customer issues. Provide leadership and operational oversight to field teams. Audit maintenance execution (CM/PM), optimize preventive maintenance schedules, and improve KPI performance. Utilize data-driven insights to identify deviations and implement corrective measures. Utilize enterprise maintenance and asset management systems (EAM/CMMS). Author and govern policies, procedures, and process documentation. Interpret and synthesize complex data sets to inform leadership decisions. Facilitate transparent communication across all organizational levels. Deliver executive-level briefings and presentations. Engage directly with key stakeholders through regular strategic reviews. Demonstrate decisive leadership under pressure. Utilize advanced organizational and analytical skills to manage complex programs. Identify and capitalize on opportunities for cost reduction, operational efficiency, and revenue growth.